Integration of messengers with Yclients in Kazakhstan

Integrations

Personal user accounts, it may be used by a business when the number of conversations is low

WhatsApp
Pusiness account, keeps reputation of serious companies safe. Status of a business account is confirmed with a green tick and distinguishes from other users in the list of chats

WhatsApp Buisness
Is registered as a personal account of an employee, use it to start a chat with customers. Take care of customers' databases, allocating accounts for employees and connecting them to ChatApp

Telegram

Is a business account, used for receipt of addresses from company's website

Telegram Bot
Is a connection of Vkontakte social media business account, works with messages and comments received from social media

Vkontakte
Is a business account, used for receipt of addresses from company's website

Viber Bot
Processing of addresses received from Avito online classified. Answer to customers in a common window or set up automation and bot

Avito
Processing of addresses received from Email. Answer to customers in a common window or set up automation and bot

Email

Start a chat

Appointment to a specialist

Customers notification about an appointment

Messenger marketing

Chats distribution

Start a chat

Do not wait for a customer to write you, write him yourself. Select a contact you need and start a chat in WhatsApp or personal Telegram

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Appointment to a specialist

A bot will automatically schedule an appointment with specialists selecting required service, suitable date and time, add a record to a time schedule

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Customers notification about an appointment

Employees do not need to call customers around anymore - the system itself will remind in a messenger on the need to visit a specialist

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Messenger marketing
- Tools for collecting and analyzing incoming requests
- Preset scenarios for feedback collection
- Selection of loyal customers for their redirection to dedicated feedback platforms
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Chats distribution

Feature of roles assignment and chats distribution between employees for companies with big number of requests

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